1. SHIPPING & DELIVERY POLICY
At Orchid LYF, we strive to provide you with a seamless shopping experience, from browsing our collection to receiving your order. Below you will find all the information you need regarding our shipping and delivery policies within India.
Nationwide Free Shipping
We are pleased to offer free shipping on all orders across India. No minimum purchase is required, so you can enjoy your shopping without any additional costs.
2. ORDER PROCESSING
All orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.
3. DELIVERY TIME
We aim to deliver your order within 5-7 business days for metro cities and up to 10 business days for non-metro areas from the date of shipment. Please note that delivery times may vary depending on your location and external factors beyond our control.
3. TAX INFORMATION
All product prices on our website are inclusive of applicable taxes. You can shop with confidence, knowing that the price you see is the price you pay.
4. MODE OF PAYMENTS
We accept payments through Razorpay, PhonePe, and other secure payment gateways, ensuring a seamless and hassle-free payment experience. You can choose from various options, including debit/credit cards, net banking, and UPI for your convenience.
PAYMENT OPTIONS
Please note that we only accept prepaid orders, ensuring a smooth and efficient delivery process. We have introduced a Partial COD option, where you can pay a small fee upfront, and the remaining balance can be paid at the time of delivery. Traditional Cash on Delivery (COD) is not available.
Tracking Your Order
Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track the status of your delivery on our courier partner's website.
DELIVERY ISSUES
If you experience any issues with your delivery or have not received your order within the estimated delivery time, please contact our customer support team for assistance.
Email:
support@orchidlyf.com
Thank you for choosing Orchid LYF. We are committed to ensuring that your shopping experience is enjoyable and hassle-free. Should you have any questions or need further assistance, do not hesitate to reach out to us.
